Good To Know

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For the enjoyment and relaxation of all our guests we ask to try and keep phone calls to a minimum. Because of safety regulations and the protection of children along with the respect of other guests; children are welcome during their scheduled service times.

A 10% deposit is required to schedule for all First Time Clients booking for non-chemical services.

A 50% deposit is required to schedule for all First Time Clients booking for color or chemical services.

*We reserve the right to charge for appointments not cancelled within 24 hours of the scheduled services. 

*Please see our Cancellation / No Show policy below.

Due to the nature of our business, we ask for 24 hours advance notice on any rescheduling or cancellations.  All same day no-notice/cancellations will be charged the full amount of reserved time.

*We reserve the right to charge for appointments not cancelled within this period.

*We have the right to refuse services to any client for the above reasons.

 We are dedicated to constant education and continued training. We use only the finest products to complement our services. Please protect your investment by using the same high-quality products at home.  

We want you to love it! If you are not 100% satisfied with your service, we want to make it better. Reasonable changes will be free of charge. We do ask that you make us aware within 7 days of your service and give the original stylist the opportunity to right the service for you. If you have changed your mind on the original cut or color - additional charges may apply.

We want you to love it! If you are not satisfied with your product, we gladly offer 100% retail exchange or retail credit if product is returned within 14 days.